Privacy Policy
Effective Date: 05-05-2024 | Last Updated: 21-07-2025
Welcome to I SSAFE (www.issafe.in), the official online platform operated by Tulip Elastics Industries Pvt. Ltd., hereinafter referred to as “I SSAFE”, “we”, “our”, or “us”. By accessing and using this website, and/or purchasing our products, you agree to the terms set forth in this disclaimer. If you do not agree with these terms, please discontinue the use of the website immediately.
Data Sharing & Disclosure
We do not share, sell, or rent your personal information except to:
- Trusted Service Providers (e.g., shipping, IT/cloud, CRM, email platforms) under confidentiality agreements
- Legal and Government Authorities, when required by law or to protect our legal rights
- Acquirers or affiliates, in the event of a business sale, merger, or reorganization—subject to confidentiality assurances
- All third parties are bound by strict privacy obligations to prevent unauthorized use of your data.
How We Use Your Information
We use your information for legitimate business purposes, which include but are not limited to:
- Processing and fulfilling orders
- Providing customer support and communications
- Improving website performance and user experience
- Sending transactional and marketing communications (you may opt out at any time)
- Analyzing business metrics and product trends
- Complying with legal and regulatory obligations
By using this website, you expressly consent to such use of your data and global data transfers.
Information We Collect
a. Personal Information
Identity Data: Full name, company name, designation
Contact Data: Email address, phone number, shipping/billing address, city, country postal/zip code
Transaction Data: Order details, purchase history, payment metadata (e.g., transaction IDs, status—all credit/debit card or net banking data is handled solely by third-party payment gateways)
a. Personal Information
IP address, browser type, device information, referral sources, geolocation
Website usage: page visits, session duration, click streams
International Data Transfers
By using our website from any country, you agree to the transfer, storage, and processing of your data in jurisdictions including India, where data protection laws may differ from your home jurisdiction. You consent to such transfers and acknowledge the protections provided herein.
Data Retention
We retain your data as long as necessary to fulfill the purposes for which it was collected, and to comply with legal, regulatory, or tax obligations. Retention periods may vary based on transaction type and governing laws.
Data Security
We implement industry-standard measures to protect your data, including:
- SSL encryption for data in transit
- Secure authentication and access controls
- Firewalls and secure storage
- Regular security audits
- Disclaimer: No internet or electronic storage method is completely secure. We assume no liability for breaches due to external factors, including hacking, malware, or other force majeure events.
Legal Compliance
We strive to comply with applicable privacy laws, including:
- India’s Information Technology Act, 2000 and related rules
- The Consumer Protection (E-Commerce) Rules, 2020
- GDPR (for EU users) and CCPA (for California residents), where applicable
- Other international data privacy laws to the extent required
- International users agree that this policy and India’s laws govern data handling, and waive conflicting local laws if inconsistent.
Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from minors. If you’re aware of any such data collection, please notify us immediately.
Changes to This Policy
We may update this Privacy Policy at any time. The latest version will be published at this location with the updated date. Your continued use constitutes acceptance of those changes. Please revisit this policy periodically.
Contact Us
For any queries or to submit requests: I SSAFE
A Brand of Tulip Elastics Industries Pvt. Ltd.
Email: info@issafe.in Phone: +91 7619913955 Website: www.issafe.in